Returns Policy

At MORVEXILON, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not satisfied with your purchase, we are here to assist you with returns and exchanges.

Eligibility for Returns

Returns are only accepted within 30 days of the original purchase date. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

Non-Returnable Items

Return Process

  1. Contact us at [email protected] to initiate a return. Please include your order number and the reason for return.
  2. Once your return is approved, you will receive a return authorization number and instructions on how to return your item.
  3. Ship your item to the address provided in the return instructions. Ensure the item is securely packaged.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item, please follow the return process and place a new order for the item you desire. Exchanges are subject to product availability.

Shipping Costs

Customers are responsible for return shipping costs unless the return is the result of our error (e.g., you received an incorrect or defective item). Original shipping charges are non-refundable.

Contact Information

If you have any questions about our returns policy, please contact us at:

MORVEXILON Customer Service
1234 Market Street, Suite 100
San Francisco, CA 94102
Phone: (415) 555-0199